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In over thirty years of going to a salon, I have never had as awful an experience as this one. I had nicely asked the proprieter (twice) to be careful not to get water in my ears while she washed my hair. This can give me a headache. Unfortunately, she was not careful, and repeatedly water entered my ears, even though I tried to move away from the hose she continued to carelessly control. When I told her that water entered my ears, she denied it. She failed to appreciate that as the customer, I would know if this had occurred. Immediately the water in my ear drums were dripping down into my throat and causing unnecessary pressure. It was very upsetting and quite painful. The amount was considerable and had entered my ears with pressure, as she had pushed the water inside. I was leaning my head down to try to relieve the pressure and hope that some of the water would drain out when she started shouting at me, saying that she had been in business since 1999. I responded that the water was startng to give me a headache. To make matters worse, then she assaulted me, throwing back my head as she dug her claws into my head. She screamed go back to your XXX hotel (I was staying nearby). Frankly, she was a mad woman, definitely not a professional hair stylist. It was a horrible experience, that left me shaking and upset for hours (with a headache). Please avoid this place, for your own safety and well-being.